Università di Pisa
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Supporting user-friendly design of flexible Business Processes in StPowla

Fantini, Paola and Montangero, Carlo and Palasciano, Claudio and Reiff-Marganiec, Stephan and Semini, Laura (2008) Supporting user-friendly design of flexible Business Processes in StPowla. Technical Report del Dipartimento di Informatica . Università di Pisa, Pisa, IT.

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    The integration of BPM and SOA has the potential to lead to increased agility, lower development and maintenance costs and a better alignment between business and IT. However, it still requires large efforts by highly skilled personnel. The Service-Targeted Policy-Oriented WorkfLow Approach attacks this problem by integrating workflows and services with policies to clearly distinguish between the core process description and the variations. This paper presents a first assessment of the impact of the approach on the design of business processes. To this end, we exploit a case study, namely the activation of VoIP services by a re-seller of telecommunication services.

    Item Type: Book
    Uncontrolled Keywords: Process design methods and methodologies, SOA, rules
    Subjects: Area01 - Scienze matematiche e informatiche > INF/01 - Informatica
    Divisions: Dipartimenti (until 2012) > DIPARTIMENTO DI INFORMATICA
    Depositing User: dott.ssa Sandra Faita
    Date Deposited: 05 Dec 2014 09:27
    Last Modified: 05 Dec 2014 09:27
    URI: http://eprints.adm.unipi.it/id/eprint/2218

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